Terms of sale

Last updated 20 October 2026

These terms apply to all sales to business customers through onestopcoffee.eu.

1. Seller and scope

The shop is operated by Kaffeværkstedet ApS, CVR / VAT no. DK36906731, Ringstedvej 531, 4632 Bjæverskov, Denmark (“we”, “us”). Contact: [email protected].

We sell only to businesses buying in the course of their trade, business, craft or profession. By ordering you confirm that you act for a business and are authorised to bind it. We do not accept consumer orders.

2. Orders

Your order is an offer to buy. The contract is formed when we confirm the order or start fulfilment, whichever comes first. The automatic receipt only confirms that we received your order. We may decline or cancel an order before acceptance, for example if an item is unavailable, a price is obviously wrong or we cannot verify the order details. Any payment already taken for a cancelled order is refunded.

Please check specifications and compatibility before ordering. Product images are illustrative unless stated otherwise. Items shown as out of stock may be ordered on backorder; we will tell you the expected delivery time on request.

3. Prices, VAT and payment

All prices are in euros and exclude VAT. A valid EU VAT number is required at checkout and is verified against the EU VIES system. VAT is calculated at checkout based on the validated VAT number and the delivery country, and is shown before you pay. A VAT number alone does not guarantee a particular VAT treatment, and the customer is responsible for providing correct information.

Payment is made by card at checkout. The price stated in our order confirmation will not change afterwards.

4. Delivery

We deliver to business customers in EU member states available at checkout. The estimated delivery time is 3–5 business days; this is an estimate and not a guaranteed date. Shipping is €19.99 for parcel delivery and €99.99 for pallet freight. If an order contains both parcel and pallet goods, only the pallet rate is charged. The applicable method and price are shown before you place the order.

Risk passes to you when the goods are delivered to the delivery address. Please check the goods on delivery and note visible transport damage on the carrier’s receipt. If delivery fails because the address is wrong or the goods are refused, additional shipping costs may be charged to you.

5. Returns and cancellation

Because we sell only to businesses, there is no statutory right of withdrawal and we do not accept voluntary returns. Our approach to defects and claims is described in Returns & warranty.

6. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, such as lost profit or loss of business, and our total liability for an order is limited to the price paid for the affected goods. This does not apply to loss caused by intent or gross negligence, or to liability that cannot lawfully be limited.

7. Events outside our control

Neither party is responsible for delay caused by events beyond its reasonable control. If such an event prevents delivery for an extended period, either party may cancel the affected part of the order and amounts paid for undelivered goods will be refunded.

8. Governing law and disputes

These terms and every order are governed by Danish law. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply. Disputes shall be brought before the Danish courts.

9. Changes

The version of these terms shown when we accept your order applies to that order. We may update the terms for future orders by publishing a new version.