Returns & warranty

Last updated 20 October 2026

Returns

We sell to businesses only. There is no statutory right of withdrawal for business purchases, and we do not accept voluntary returns.

Damaged, incorrect or defective goods

Please note visible transport damage on the carrier’s receipt and contact us without undue delay at [email protected], quoting your order number and, where possible, attaching photographs. We will then agree the appropriate remedy under the contract and applicable law.

Warranty

Warranty and remedies for defects follow applicable statutory provisions. Any manufacturer warranty applies only to the extent stated by the manufacturer for the product.